Shipping & Policies
Orders placed before 3 p.m. Eastern Standard Time on Monday through Thursday are generally processed the same day after receipt of payment. Orders placed after 3 p.m. or outside of business hours will not ship until the following business day. Some orders may take up to 2 business days to process depending on the complexity of the product. If expedited shipping is required please contact our sales department prior to placing your order to ensure we can accommodate specific delivery requirements.
Please note that same day processing is not available on Thanksgiving, Christmas or New Year's Eve.
Your shipment will arrive via UPS or USPS. Generally most packages are sent without the requirement of a signature upon receipt. Orders can be shipping requiring a signature upon receipt.
Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.
- Free shipping applies on most orders $50.00 USD and over that ship via ground service within the contiguous United States.
- Canadian and international orders not eligible for free shipping. You must call and place orders over the phone if shipping to these locations.
- Orders to Alaska, Hawaii, Puerto Rico and United States territories not eligible for free shipping. You must call and place orders over the phone if shipping to these locations.
- For any shipment method other than ground service such as overnight you must call us to place the order so we can ensure that we get your order processed timely and accurately.